[Clips] A Radical Tool To Fight ID Theft
R.A. Hettinga
rah at shipwright.com
Wed Jul 6 16:27:17 EDT 2005
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Date: Wed, 6 Jul 2005 16:12:29 -0400
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From: "R.A. Hettinga" <rah at shipwright.com>
Subject: [Clips] A Radical Tool To Fight ID Theft
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<http://online.wsj.com/article_print/0,,SB112060885609977982,00.html>
The Wall Street Journal
July 6, 2005
MONEY
A Radical Tool
To Fight ID Theft
U.S. Is Allowing Some Fraud Victims
To Obtain New Social Security Numbers
By CHRISTOPHER CONKEY
Staff Reporter of THE WALL STREET JOURNAL
July 6, 2005; Page D1
As companies roll out a growing variety of tools to combat identity theft,
some Americans are taking a more radical step: changing their Social
Security number.
Traditionally, trading in an old number for a new one is something
attempted in only the most extreme circumstances. Not only does the Social
Security Administration demand heavy, documented proof of hardship -- but
it also means that an individual must then track down every bank, utility,
credit-card association and government agency that might have the old
number on file, and persuade them to use the new one.
Despite the obstacles, in the 11-month period ended in March, roughly 1,000
people were issued new Social Security numbers for reasons of identity
theft. While the Social Security Administration started keeping statistics
on the specific reasons people are issued new numbers only last year,
consumer advocates expect the number of identity-theft-related requests to
increase. Last year, the agency received 75,000 allegations of Social
Security number "misuse," up from just 11,000 in 1998.
Social Security numbers can be particularly valuable assets in the hands of
a criminal. With little more than a valid Social Security number and street
address, a thief can often fraudulently open credit-card accounts or apply
for loans in someone else's name, severely damaging his credit record.
People who change their number are hoping not only to cut off their
assailant, but also to make a fresh start with a clean credit history. Many
people, though, are frustrated to discover that it doesn't solve their
problems. In fact, some privacy advocates, government officials and
consumers who have been through the ordeal warn that it can actually make
matters worse in some circumstances.
WRONG NUMBER?
Some identity-theft victims change their Social Security
number, but it's a tough task:
Experts advise against it in most cases, saying it creates new problems,
extra work and lots of explaining to banks and other institutions.
Changing numbers isn't easy; considerable evidence is required to persuade
the government you really need it.
Even if you get a new number, the old one won't be deleted.
Getting creditors to use the new number is a significant hassle that can
take years.
Identity theft affects nearly 5% of the adult population, according to the
Federal Trade Commission, costing businesses and individuals a combined $53
billion annually. Last year, the FTC received 246,000 reports of identity
theft, nearly triple the number received in 2001.
Concern is particularly high right now following a spate of recent security
breaches, which compromised the data records of some 50 million people and
left many more wondering whether they were affected. The scandals have
implicated institutions ranging from ChoicePoint Inc., a data broker, to
Bank of America Corp., to the University of California at Berkeley.
People who have gotten new Social Security numbers report mixed results.
Scott Lewis, an X-ray technician from Wintersville, Ohio, changed his
number a few years ago to untangle his identity from a repeat
drunken-driving offender who at one point faced murder charges.
Mr. Lewis first noticed a problem during a job search: Several times he was
told he was a top candidate for a job, but then would never hear back.
Finally, "one manager picked up the phone and said, 'You're an unsavory
character, don't ever call here again,' " Mr. Lewis says. He did a
background check on himself and discovered that, because of a clerical
error -- a sheriff's office in Ohio had mistyped the arrested man's Social
Security number, putting in Scott Lewis's instead -- his identity was being
confused. At the advice of a prosecutor, he got the SSA to change his
number. "That was the beginning of a big mistake," he says. "By doing that,
I now had no credit history, so I can't get credit, and it appears that I'm
using a fraudulent Social Security number."
Even people who have had more success offer warnings. Ted Wern, a
30-year-old corporate attorney in Chicago, changed his number in 2000 after
someone started impersonating him and racked up large charges on credit
cards. After years of effort, he persuaded credit-card companies and other
organizations to start using his new number. Mr. Wern calls his decision "a
success, but a rarity," and says the move makes more sense for young
victims who haven't built up lengthy credit records.
Currently, there are several bills in Congress designed to give individuals
more control over their personal information. Among them is a proposal from
Senate Judiciary Chairman Arlen Specter of Pennsylvania and ranking
Democrat Patrick Leahy of Vermont that would restrict the sale of Social
Security numbers by companies that buy and sell lists of personal data. The
proposal would require that consumers be able to obtain copies of files
that these so-called data brokers have on file for them.
Changing a Social Security number starts with a trip to one of the Social
Security Administration's 1,300 branches. Applicants must demonstrate a
relentless pattern of abuse at the hands of identity thieves, prove that
they've already taken the usual steps to combat it -- contacting creditors
and law enforcement, working with credit bureaus and the FTC -- and show
that "economic or personal hardship" persists.
Though the SSA doesn't track an acceptance rate, more applications are
denied than accepted. "It's not just because you were a victim of identity
theft; you have to meet a higher standard." says Mark Lassiter, an SSA
spokesman.
Getting approved for a new number can take months. Only then can the
process of tracking down creditors and others begin. People who have been
through it say this is a fitful process, since banks, credit-card issuers,
auto dealerships and others vary widely in their reaction to such an
unusual request. In addition, some may work with all three major credit
bureaus, Equifax Inc., TransUnion LLC, and Experian, a unit of GUS PLC, but
others may work with only one, creating more snafus. Once a new number is
in use, consumers must work separately with each of the credit-reporting
agencies to dispute credit filings using the old number.
In addition, when a new number is assigned, the SSA doesn't delete the old
one. Instead, it links the two numbers, because it needs both to compute
benefits when a person retires. That means when a potential employer,
landlord or bank looks at the victim's credit report, they see a clean
record linked to a troubled one. It raises flags, and a victim may have
even more explaining to do.
"It looks kind of suspicious," says Fritz Streckewald, an assistant deputy
commissioner of the SSA. "There's nothing in our system that would
automatically tell a credit bureau, 'Oh, this is a new number we issued
because the person was a victim of identity theft.' "
The agency changes numbers in other rare circumstances, such as when two
people are mistakenly assigned the same number. Victims of domestic
violence get consideration, too, as well as individuals who request a new
number on religious grounds. For example, the SSA would consider changing a
number if it contained an objectionable series like "666."
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R. A. Hettinga <mailto: rah at ibuc.com>
The Internet Bearer Underwriting Corporation <http://www.ibuc.com/>
44 Farquhar Street, Boston, MA 02131 USA
"... however it may deserve respect for its usefulness and antiquity,
[predicting the end of the world] has not been found agreeable to
experience." -- Edward Gibbon, 'Decline and Fall of the Roman Empire'
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R. A. Hettinga <mailto: rah at ibuc.com>
The Internet Bearer Underwriting Corporation <http://www.ibuc.com/>
44 Farquhar Street, Boston, MA 02131 USA
"... however it may deserve respect for its usefulness and antiquity,
[predicting the end of the world] has not been found agreeable to
experience." -- Edward Gibbon, 'Decline and Fall of the Roman Empire'
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